Basic Office Skills

The Office Skills Program operates as a simulated office, with classroom workstations that include telephones. Students completing the one- or two-year program develop skills in filing and records management, handling and sorting mail, reception, keyboarding, word processing, data entry, machine transcription, telephone etiquette, indexing and filing, and copy machine procedures. Students work on computers, follow written and verbal instructions, use calculators, and work with computer word-processing and graphic software.

Students who progress to an advanced program in Office Skills can improve on such skills as word processing, communication, check writing, maintaining petty cash records, and filling sales orders.

The course includes such skills as:

• Filing and records management
• Handling mail
• Reception
• Keyboarding
• Word processing
• Data entry
• Machine transcription
• Telephone etiquette
• Copy machine procedures

Career Paths

• Records management
• Mailroom staff
• Office receptionist/clerk
• Word processor
• Data entry clerk
• Transcriptionist
• File clerk

> download course brochure (pdf)